Questions and Answers
How do I claim my holiday pay?
Enter the dates of your holiday using our self-service telephone or website. We will then ensure that your holiday pay is deposited to your NemKonto (Easy Account).
I do not live in Denmark. How do I claim my holiday pay?
If you do not have a NemKonto in Denmark, you must send us information about your bank account. More information is available here: Payment abroad
How do I use the self-service telephone?
Call +45 70 11 03 03 and follow the instructions. You need to have your CPR number ready. You also need the 5-digit code stated in the letter we sent you. If you have not received a letter with the code, please contact FerieKonto.
How do I access the FerieKonto self-service website?
You need your NemID to log on to our self-service website. Get help here: About NemID
Do Saturdays, Sundays and public holidays count as days of holiday?
No, Saturdays, Sundays and public holidays do not count as days of holiday.
I am not living in Denmark and am no longer working for a Danish employer. How do I claim my holiday pay?
You need to send us a letter or an email containing the following information:
• your Danish civil registration (CPR) no. and your name and address
• the date you stopped working for your last Danish employer
We will deposit your holiday pay to your NemKonto (Easy Account). Find out what information we require if you wish to have the money deposited to a foreign bank account. See payment aboard.
How can I check if my employer has deposited holiday pay for me?
Log on to our self-service website using your NemID to check your holiday pay (in Danish)
For more information: My employer has not deposited holiday pay for me.
How can I receive my holiday pay if I am no longer living and working in Denmark?
You must de-register from the National Registration Office. We will then be notified automatically that you have left Denmark. We will then automatically deposit all your holiday pay to your Nemkonto.
For more information, see Payment abroad
Why have I not received a letter from FerieKonto?
This may be because we do not have your current address. You need to notify your change of address with the National Registration Office for us to receive it automatically. It may also be because we have not received holiday pay from your employer. Your employer may be registered with a different holiday payments scheme than FerieKonto. Check with your employer which scheme holiday pay is deposited with.
I was not in time to get my holiday pay paid out to me before 30 May. What do I do?
If you took holiday in the holiday year, you need to enter your holiday dates using our self-service phone +45 70 11 03 03 or at www.FerieKonto.dk. If you have not taken holiday before the end of the holiday year (30 May), get more information about your options here: Unclaimed holiday pay