Customer service and self-service

Do you need to contact customer service about the schemes that ATP administers? Find the subject of your inquiry in the list below. Then you will be redirected to borger.dk or virk.dk, where you can find information on the schemes and use our self-service solutions.

Are you a citizen and need to contact ATP or Udbetaling Danmark?

Work, unemployment/sickness/maternity benefits and holiday

Visit us at borger.dk:

FerieKonto (Holliday allowance)

Lønmodtagernes Feriemidler (Holliday allowance)

LG (the Employees’ Guarantee Fund)

Arbejdsmarkedets Erhvervssikring - AES (Labour Market Insurance)

Arbejdsgivernes Uddannelsesbidrag - AUB (the Employers’ Reimbursement System) (in Danish)

Maternity/paternity benefits

Sygedagpengeforsikring (Sick pay insurance) (in Danish)

Blue European Health Insurance Card

Housing benefits

Visit us at borger.dk:

Housing benefits

Children and family
Health and health insurance

Visit us at borger.dk:

 

Arbejdsmarkedets Erhvervssikring - AES (Labour Market Insurance)

Social security benefits abroad (in Danish)

Blue European Health Insurance Card

Special health insurance card

Sygedagpengeforsikring (Sick pay insurance) (in Danish)

Funeral benefits (in Danish)

Survivor benefits (in Danish)

Labour market exit benefit (fleksydelse)

Student debt

Visit us at borger.dk:

Student debt

Seniors

Visit us at borger.dk:

 

Tax Reductions for Senior Citizens (in Danish)

Labour market exit benefit (fleksydelse)

Partial pension (in Danish)

 

Danes living abroad

Visit us at borger.dk:

 

Social security benefits abroad (in Danish)

International pension

 

Are you representing a company that needs to get in touch with ATP?

Virk.dk is where companies interact with the public sector

On Virk.dk you will find contact information for ATP’s schemes and companies.

Find your scheme on Virk.dk

ATP's customer ambassador

Contact the customer ambassador if you have suggestions for improvements or if you are unhappy with the service you have received

At ATP, we do our utmost to provide the best service possible. But if you have suggestions for improvement or you are not completely satisfied, please contact our Customer Ambassador. For example, if you are not happy with the service you received or you feel there is room for improvement.

Read more about ATP’s customer ambassador

Write to ATP’s customer ambassador (contact form in Danish)